May 2023- Punta Gorda, FL- Edgewater Group LLC (“Edgewater”) is proud to congratulate Norman Miranda, Chief Engineer at The Wyvern Hotel on winning the “Lodging Back of House Hero Award”. This award is one of the Annual Tourism Awards that is presented by the Punta Gorda/Englewood Beach Tourism Department.
The Wyvern Hotel (“Wyvern”) is an Ascend Hotel Collection, full-service boutique hotel located in Punta Gorda, Florida. Norman joined the Wyvern team in 2013 originally as a Laundry Attendant and quickly rose to his currently held position as Chief Engineer for the past five years.
This Tourism Award is given to an individual that goes above and beyond their role to not only help better the hotel but stand out as a Leader. Norman has exceeded the expectations of his role in several ways.
The Wyvern has two (2) on-site restaurants and 63 rooms. Norman has consistently stepped up to the challenges that arise on a routine basis and has skillfully used them as opportunities to proactively address and minimize, if not eliminate their occurrence. Norman always handles these challenges in a timely manner and with the utmost professionalism.
He also impressively stepped up during the Hurricane Ian (“Ian”) crisis. In the days leading up to Ian, Norman secured the building both inside and out with storm doors, windows, the rooftop and floodgates. But it was also in the aftermath of Ian where he truly shined. Norman coordinated all efforts to restore and reopen the Wyvern within a couple of weeks of Ian. Norman led the effort for the award-winning multi-million dollar renovation that the Wyvern underwent immediately prior to Ian. As a result of the renovation, the Wyvern won the Ascend Hotel Collection’s “2022 Best Opening, Renovation or Conversion Award”.